Booking and Payment

Cancellation and Refund Policy

1. Cancellation requests must be submitted in writing via email to [email address] or through our official communication channels.
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2. Cancellation requests received 24 hours or more prior to the scheduled tour departure time are eligible for a full refund.
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3. No refunds will be issued for cancellations received less than 24 hours before the scheduled tour departure time.
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4. In cases of no-shows or late arrivals, no refunds will be provided.
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5. Any refunds will be processed using the original payment method, and the time it takes to receive the refund may vary depending on your financial institution.

Tour Changes

1. Peruna Tours reserves the right to make changes to the itinerary, including tour start times, destinations, or any other tour elements due to unforeseen circumstances, safety concerns, or events beyond our control.
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2. In the event of tour changes, every effort will be made to provide a similar or improved experience.

Health and Safety

1. Travelers are responsible for ensuring they are in good health and physical condition to participate in tours. Please inform us of any medical conditions or special requirements at the time of booking.
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2. Peruna Tours will prioritize the safety and well-being of all travelers during tours.

Liability

1. Peruna Tours is not liable for any losses, damages, or expenses incurred during the tour.
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2. Travelers are responsible for their personal belongings and are encouraged to have their own insurance coverage.
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3. Peruna Tours is not responsible for any third-party services, including accommodations, flights, or activities not provided directly by our company.

Privacy Policy

1. Peruna Tours will protect the privacy and confidentiality of your personal information. Please review our Privacy Policy for further details.

Acceptance of Terms

By booking a tour with Peruna Tours, you acknowledge that you have read, understood, and agreed to our Terms and Conditions, including the Cancellation and Refund Policy. It is your responsibility to regularly check for updates to these terms on our website or booking platform.Peruna Tours reserves the right to modify these terms and conditions as needed to ensure the best possible experience for our customers.